Consent Policy

This form helps you understand what to expect from Dentistry.One's teledentistry services. First, take a moment to read the terms of service. It is important to read this before your visit.

What is teledentistry?

  • Teledentistry lets you talk to dentists without going to their office. You can have your appointment from home or anywhere comfortable.

How do I use teledentistry?

  • You can see and talk to a dentist using your smartphone, computer, or tablet with video.
  • You can also ask questions by messaging the dentist without having a video visit.

How does teledentistry help me?

  • No need to visit the dental office in person.
  • You can reduce the risk of getting sick from other people.
  • You can find out if you need to go to the office for more care.
  • You get help from a care coordinator if you need in-person visits.
  • You can learn ways to improve your oral health.

Can teledentistry be bad for me?

  • It might feel different since you won't be in the same room as the dentist.
  • The dentist can’t take X-rays during a teledentistry visit, which may limit diagnoses.
  • You may still need an office visit.
  • Technical issues may interrupt your appointment.

Will my teledentistry visit be private?

  • We won’t record visits, but during the visit, your provider may take video or photos for your health record.
  • Make sure you’re in a private place so others can’t overhear your conversation.
  • The dentist will let you know if someone may hear or see you.
  • Dentistry.One’s telehealth technology is designed to keep your information safe.
  • Use a secure Internet connection for your visit.
  • There is a small chance that someone could listen in, but we take steps to protect your privacy.
  • To help with your care, we might share your health information with other healthcare providers.
  • You can read our Privacy Policy at https://dentistry.one/privacy-policy.

What if I want an office visit instead?

  • Dentistry.One provides virtual care, so we don't have physical dental offices, but we can help you find one.

What if I try teledentistry and don’t like it?

  • You can stop using teledentistry at any time, even during your appointment.
  • If you prefer, you can still get an office visit, and our Care Coordination team can help you.

How much does a telehealth visit cost?

  • If you have insurance, your cost depends on your plan.
  • A teledentistry visit will not cost more than a regular office visit.
  • If the dentist decides you need to visit the office after your online visit, you may have to pay for both.

What digital communication does Dentistry.One use?

  • Dentistry.One communicates through mobile phone, messages, e-mail, and online chats.
  • All communications follow privacy regulations in our Privacy Policy and Notice of  Privacy Practices.
  • We may also get your contact information through your employer or others who work with Dentistry. One is to provide teledentistry services.
  • By accepting, you agree to the terms of Dentistry.One can communicate this way and understand that safeguards are in place; the content could be intercepted by others or not be encrypted.
  • If you decline, the use of Dentistry.One will not be available to you.

What are my rights as a patient?

  • You have the right to ask your provider questions about the risks, benefits, and alternatives to teledentistry visits and to know the provider’s licensure and qualifications.
  • You have the right to receive interactive, real-time communications with the dental provider(s) providing your teledentistry visit, both at the time and within sixteen (16) days after your teledentistry visit.
  • You can change your mind and withdraw your consent for a teledentistry visit at any time before or during the visit.
  • For more details on your rights and privacy please consult our Privacy Policy and  Notice of Privacy Policy .

Do I have to accept this document?

  • No. Only accept this document if you want to use teledentistry.

What does it mean if I accept?

If you accept, you agree that:

  • I have read and understand this document.
  • You consent to participate in a teledentistry visit.
  • If you consent for a minor, you confirm you are their legal parent or guardian and have the right to give consent.

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